Privacy Policy
Last updated: 3 November 2026
Newbeat (“we”, “us”) sells home medical devices through newbeatdoppler.com. This policy explains what personal information we collect, why we collect it, and the choices you have. We keep it deliberately plain.
Information We Collect
- Order information — name, shipping address, email address, phone number, and the products you ordered.
- Payment information — handled entirely by our payment providers. We never see or store your full card number.
- Support correspondence — messages, photos, or videos you send us when asking for help.
- Technical data — IP address, browser type, and pages visited, collected through cookies and similar technologies.
How We Use Your Information
- To process and ship your order, and to handle returns, warranty claims, and support requests.
- To send order confirmations, shipping updates, and responses to your enquiries.
- To improve our products and website (aggregated analytics only).
- To meet legal, tax, and accounting obligations.
We do not sell your personal information, and we do not send marketing emails unless you explicitly subscribe.
Who We Share It With
Only the service providers needed to fulfil your order:
- Payment processors (to charge your card or process PayPal payments)
- Shipping carriers and freight forwarders (name, address, phone only)
- Email and hosting providers that operate our website and inbox
- Authorities, where required by law
Cookies
We use essential cookies to keep your cart and checkout working, and analytics cookies to understand which pages are useful. You can block cookies in your browser settings; essential cookies are required for checkout to function.
How Long We Keep It
Order records are kept for as long as required for warranty, tax, and accounting purposes (typically 5 years). Support emails are kept for 2 years. You can ask us to delete anything that is not legally required.
Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to certain processing. To exercise any of these rights, email us and we will respond within 30 days.
Children
Our products are sold to adults. We do not knowingly collect personal information from children under 16.
Contact Us
Questions about this policy or your data:
Email: newbeatsup@gmail.com
Address: Room 21, 16th Floor, Guanggushijiecheng Office Building, Guanshan Subdistrict, Hongshan District, Wuhan City, China
We may update this policy from time to time. Material changes will be posted on this page with a new “last updated” date.